Joyce seemed to be the officer of choice when an officer was needed but the scene wasn't important enough to warrant Meg Jackson's niceness or Vera's nastiness. Joyce was mainly used to deliver when a fair amount of dialogue was needed. As a result of this it's some time before Joyce gets any history.
Usually, she is shown as very friendly but is considered to be an intelligent officer. She does show compassion to the prisoners but she is also firm with them when needed.
Joyce got along with her workmates although she could be one to listen to gossip. Although she had a mostly trouble free time as an officer of Wentworth, even when temporarily promoted to acting Governor during the kidnapping of Ann Reynolds and Meg Morris (498-503), that is until she was taken hostage by Lou Kelly during her escape (491) and later hospitalized when bashed by Eve Wilder (587),
Joyce was married before her appearance on prisoner. We see her husband Norm at Meg Jackson's housewarming party and then later at Colleen Powell's leaving party. Norm was also shown to be very supportive of Joyce during her troubled time as union rep. However, the marriage later became strained and Joyce separated from him. She soon took up with prison cook, Mervin Pringle, whom she had grown close to. Joyce seemed unsurprised but slightly jealous when Norm took up with family friend Beryl Simmonds after they had separated. When Norm later died, it was Joyce he had asked for, not Beryl. Norm and Joyce's apparent closeness here caused worry for both Mervin and Beryl. Norm and Joyce are shown to have one child, a son called Jim. Joyce later married Mervin, eventually gaining the blessing and approval of her son Jim, who had previously shown disdain for Mervin. Joyce is quite friendly with most staff, though was shown not to be on good terms with Vera Bennett or Joan Ferguson. She is good friends with Meg Morris, Dennis Cruikshank, Pat Slattery and Andrea Radcliffe.
- Although we see Norm Barry, it was previously mentioned that Joyce's husband was named Terry. This could be explained by Joyce remarrying, but if Terry's surname was Barry, then the chances of remarrying another man with the same surname are quite slim.
- Joyce has a son called Jim, and also sympathized with a prisoner suffering morning sickness, yet in a later episode, she mentions never being able to have children. When she finds out that Meg Morris intends to have an abortion after she falls pregnant due to being raped, Joyce is seen discouraging her. She later explains that she herself was made have an abortion at a very young age and subsequently could have no biological children with Norm.
- In Episode 195, she states that she has two children aged 15 and 12.